Cancellation policy

No Lock-In, No Stress

At Skinwise, we want your routine to work for you, not the other way around. That’s why there’s no lock-in contract. You can edit, reschedule, pause, or cancel anytime by logging into your account or emailing us at hello@skinwise.au
Love it or we refund it: If your first order isn’t right for you, let us know within 30 days and we’ll give you a full refund and cancel your subscription.

 

Subscriptions

When you sign up for a subscription, you’ll get repeat deliveries based on the schedule you choose.

• Your payment details are stored securely and you’ll only be charged when your next order is due (unless you choose to pay ahead).

• Some subscriptions may auto-renew. If you don’t want to continue, just cancel before your next billing date.

• You can make changes or cancel any time through your account or the link in your order confirmation email.